Is 80% Airline On-time Performance Really Acceptable?
What would you do if once a week, as you headed out the door for work, your car wouldn’t start? It’s safe to assume you’d either get your car fixed, or get a new, more reliable car. What you almost certainly would not do would be to just put up with it and arrange your life around …
Is 80% Airline On-time Performance Really Acceptable? Read More »