PRIVACY POLICY

OUR PRIVACY POLICY - LINEAR AIR

The Importance of Your Privacy

Privacy is a key benefit of our air taxi service. You get to select with whom you fly and when and where you travel. We respect your privacy both in the air and online.

Linear Air Taxi collects personally identifiable information from our users at several different points on our Web site. Linear Air Taxi is the sole owner of the information collected on this site and will not share your personally identifiable or demographic information with any third party without your permission.

Should any terms hereunder conflict with the applicable terms of an operator’s terms and conditions, such terms will be superseded by the operator’s terms, without affecting the applicability of all other terms and conditions hereunder.

Information Collection & Use

REGISTRATION AND TRAVEL SERVICES

In order to book an aircraft, reserve a seat, or request standby status on any Linear Air Taxi brokered flight, you will have to complete our registration form and create a password. You may also register without booking an aircraft, reserving a seat, or requesting standby status. During registration, you are required to provide contact information (such as name, address, telephone, and email address). We use this information to contact you about our services. Except when pricing a flight, you are also required to provide billing information (credit card number and expiration date), which we will use to charge you for services actually rendered. When you enter your information on our registration forms, we encrypt it using secure socket layer technology (SSL), and sensitive data is stored using industry-standard encryption methods.

During the registration process, you may have the option to provide demographic information about your travel interests to us. We encourage you to submit this information so we can continue to improve our service offering as it relates to your individual needs.

You will also have the option to receive communications from us via e-mail and may choose to opt-out of these communications during the registration process. See “Communications from the Site” below for descriptions of the types of communications you may receive.

AIR TAXI INQUIRIES

You are not required to register to request a price for an air taxi flight. During the air taxi request process, you may have the option to provide demographic information about your travel interests to us. We encourage you to submit this information so we can continue to improve our service offering as it relates to your individual needs.

You will also have the option to receive communications from us via e-mail and may choose to opt out of these communications. See “Communications from the Site” below for descriptions of the types of communications you may receive.

SURVEYS OR CONTESTS

From time to time we may provide you the opportunity to participate in contests or surveys. If you participate, we will request certain personally identifiable information from you, and you may be required to create a password. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code and travel interests).

You will also have the option to receive communications from us via e-mail and may choose to opt out of these communications during the registration process. See “Communications from the Site” below for descriptions of the types of communications you may receive.

TELL-A-FRIEND

If you choose to use our referral service to tell a friend about Linear Air Taxi, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Linear Air Taxi stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Communications from the Site

SPECIAL OFFERS AND UPDATES

We will occasionally send you information on new services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see “Choice and Opt-out” below.

SERVICE-RELATED ANNOUNCEMENTS

We will send you strictly service-related announcements on occasions when it is necessary to do so. For instance, if our website service is temporarily unavailable due to required maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by contacting customerservice@linearair.com or calling 1-781-860-9696 or by postal mail at Linear Air Taxi, P.O. Box 589, Concord, MA 01742.

CUSTOMER SERVICE

Based on the personally identifiable information you provide us, we will send you a welcome email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

CHOICE/OPT-OUT

We provide you the opportunity to opt out of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you register but do not wish to receive marketing material from us, you can uncheck the box on the registration form.

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication, or by emailing us at customerservice@linearair.com, or you may contact us at 1-781-860-9696, or at Linear Air Taxi, P.O. Box 589, Concord, MA 01742.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Links to Other Sites

Our Web site contains links to other sites that are not owned or controlled by Linear Air Taxi. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this Website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at customerservice@linearair.com, or by contacting us by telephone at 1-781-860-9696, or postal mail at Linear Air Taxi, P.O. Box 589, Concord, MA 01742

FEES AND TAXES

A federal excise tax of 7.5% and segment tax of $4.20 per passenger for each U.S. domestic occupied flight segment is added to the total price to flights booked on larger aircraft and all turbojet aircraft and for Shared Charter service, as applicable, from time-to-time based on Federal law and Internal Revenue Service Regulations.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and/or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us via telephone at 781-860-9696, via email: customerservice@linearair.com, or via postal mail at Linear Air Taxi, P.O. Box 589, Concord, MA 01742.

European residents: please see our Use of Personal Data under European Union Rules.

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